Refund and Returns Policy

Purchased design is non-refundable. If the any error accred while downloading as per your preference, then you will be given a personalised download link in your email id within 1 -2 days.

To open Design corel draw 2021 version is recomended .for use you have to export files in .plt,.dxf..ai as per your requironment Safidon Craft is only responsible for designs opening in computer . not for your working pattran or results. .

If you are facing any problems related to this website, then you can contact us throw whatsapp chat . Our team will find a solution to your problem

If any problum accrued ,solution will provied with in 3 days after complaint .Have patient we will work for your groth same .

Additional non-returnable items:

  • Coupen code-Will Expire as per expiry date.
  • Downloadable software products are

Please read and understand discription of product before purchases .no refund will process after succusful Download .

Please do not enquire for designs prices on whatsapp support team

Ready Products

  • Please make video before opening product delivery time .Without Video No refund/return will be processed .
  • No refund will be intiated if:
    Product is not looks like as you aspacted .
    for Size,color ,look delay delivery etc reasons .
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 5 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 working days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Promotional Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {Safidon Craft ,near hdfc bank ,safidon jind Haryana 126112}.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at {safidoncraft@gmail.com} for questions related to refunds and returns.

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